UPDATE: Comcast just called me and confirmed they found an issue and have fixed it. It will take up to 24 hours for the changes to take effect.
It has recently come to our attention that xfinity has blocked access to some of our services in some parts of the USA. This is part of their "xFi advanced security". We contacted Comcast immediately upon learning about this and we are continuing to follow up with them. Their standard response is that it should be resolved within 3 days. We will push for faster resolution than that.
You should be able to restore all of your Tailwind services immediately by turning off xFi advanced security. The Comcast support link for doing that can be found below.
This post will be updated as more details become available.
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