Scott Riesebosch

1. Community
2. Feature Requests
3. An API for Tailwind?

Please email support@gotailwind.com and let the team know what email address you used to register your Tailwind account, and request the beta. Let them know what instructions you want (HomeKit / lo...

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• Scott Riesebosch
• October 16, 2021 19:35
• 0 votes

1. Community
2. Using Tailwind
3. I used to get an audio alert on my device that my door was either opening or closing but it hasn’t done that in a while. I can’t seem to fix it in Settings.

So you are receiving notifications when the door opens / closes, but there is no verbal announcement? If that's true, it must be a setting somewhere on your phone / iPad because I can see you have ...

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• Scott Riesebosch
• October 14, 2021 13:07
• 0 votes

1. Community
2. Using Tailwind
3. I used to get an audio alert on my device that my door was either opening or closing but it hasn’t done that in a while. I can’t seem to fix it in Settings.

Are you on Android or iOS? What model of phone do you have?

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• Scott Riesebosch
• October 14, 2021 00:29
• 0 votes

1. Community
2. Using Tailwind
3. Tailwind online It Indicates my garage is offline

Can you send me a screenshot of this so our team can see what you're seeing?

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• Scott Riesebosch
• October 14, 2021 00:04
• 0 votes

Official comment

1. Community
2. Using Tailwind
3. I used to get an audio alert on my device that my door was either opening or closing but it hasn’t done that in a while. I can’t seem to fix it in Settings.

Hi Terry, Did you try restarting your phone as well as logging out and then back into the app?

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• Scott Riesebosch
• October 13, 2021 23:45
• 0 votes

1. Community
2. Using Tailwind
3. Turning off Partial Open?

Understood. I've captured this and I like it. We will kick this around and see what we can do. Based on the symptoms you told me, I very strongly suspect an issue with the door sensor being stuck c...

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• Scott Riesebosch
• October 13, 2021 23:34
• 0 votes

1. Community
2. Feature Requests
3. An API for Tailwind?

Hi Shane. It's 11122333

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• Scott Riesebosch
• October 13, 2021 23:25
• 0 votes

1. Community
2. Using Tailwind
3. Turning off Partial Open?

Sam, So if your garage door is open and you tap in the app to close it, the door closes 2 inches and then stops? And it does the same thing when you try and open the door? Please carefully look at ...

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• Scott Riesebosch
• October 13, 2021 16:33
• 0 votes

Official comment

1. Community
2. Using Tailwind
3. Tailwind online It Indicates my garage is offline

Please check again. Should be fixed now.

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• Scott Riesebosch
• October 13, 2021 16:27
• 0 votes

Official comment

1. Community
2. Using Tailwind
3. Alexa/Siri Shortcuts Stopped working Today

Hi Travis. I have asked the team to look into this immediately. I’ve heard this from a few people this evening. Sounds like something might be going on for some users. They should have it fixed by ...

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• Scott Riesebosch
• October 13, 2021 02:53
• 0 votes