Scott Riesebosch

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Activity overview

Latest activity by Scott Riesebosch
  • Scott Riesebosch commented,

    Official comment

    Patrick, Sorry for my late reply on this. I missed your post. This sounds like the gap between the sensor and the magnet should be reduced. Also, please be sure to check for an app update. We did i...

  • Scott Riesebosch commented,

    Official comment

    Brandon, No, but we do have pictures in the sensor manual https://gotailwind.zendesk.com/hc/en-us/articles/360020649392-Tailwind-Vehicle-Sensor-User-Manual  

  • Scott Riesebosch commented,

    Replacement stock is on the way to Amazon. It will be there within a day or two. Once they receive it, you'll see the door kit listing on Amazon again.

  • Scott Riesebosch commented,

    Official comment

    Dan, Sorry you're having trouble. Did you delete her as a guest user so you are no longer sharing the device with her, and then re-share it? Please make sure you both have the latest version of the...

  • Scott Riesebosch commented,

    Official comment

    Dale, Sorry your auto-open is not working properly. We can help you with that. Auto-open is extremely reliable, but on rare occasions we do need to see why it's not working for certain users. It s...

  • Scott Riesebosch commented,

    Hi Everyone, Ok I think we have it resolved in the latest beta version that we pushed up to the Google Playstore this morning. I did find a bug in it related to something else, but the connectivity...

  • Scott Riesebosch commented,

    Official comment

    Steve, Thanks. Yes we are looking at doing exactly that. It’s on our list :) We don’t have a timeframe for it yet, but it’s definitely on the list.

  • Scott Riesebosch commented,

    Hi Everyone, We have uploaded another beta version for those of you in the beta program. Please update to the latest beta version on the Playstore. It is V8.31(138). We are still working non-stop t...

  • Scott Riesebosch commented,

    Chris, I am going to guess you're on Android. If notifications have completely stopped working, please make sure to clear any existing notifications from your notification tray, and follow this art...

  • Scott Riesebosch commented,

    Hi Everyone, Just to add to this thread - our last Android app update apparently has a connectivity bug in it that did not show up during our development and beta testing cycles. We are working har...