
Scott Riesebosch
- Total activity 1580
- Last activity
- Member since
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- Followed by 4 users
- Votes 4
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Activity overview
Latest activity by Scott Riesebosch-
Scott Riesebosch commented,
Hi Aaron, Please contact us at support@gotailwind.com and provide us with the email you use for your Tailwind account so one of us can look it up and see if we can find out what's going on.
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Scott Riesebosch commented,
Official comment Please try restarting your router, iPhone, and Apple TV. You can also reset the HomeKit pairing as instructed in the email our system sent you when you updated to firmware V9.97, which is: To reset...
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Scott Riesebosch commented,
Official comment Hi Erik, During the checkout process on our website it asks if you have a round yellow learn button on your opener, and it shows a picture of what one looks like. I found your order and unfortunate...
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Scott Riesebosch commented,
Official comment Not yet but we hope to release this feature soon. The app teams are working on an update that would allow you to assign multiple doors to a vehicle.
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Scott Riesebosch commented,
Official comment Hi David, Sorry that is a bug that accidentally got introduced in the last Android app update. Another update will be released shortly - within a day or two to fix that.
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Scott Riesebosch commented,
Official comment Hi Michael, Please contact us at support@gotailwind.com and provide us with the email you use for your Tailwind account so one of us can look it up and see if we can find out what's going on.
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Scott Riesebosch commented,
Our team is working on this right now. We have been able to identify there is a bug but it is incredibly difficult to reproduce and quite rare. According to the logs in our app, on rare occasions t...
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Scott Riesebosch commented,
Official comment It should work Mike. I think this is a bug in the last app update. I know they just fixed a bug for something like this in the Android app and it is into google for review now. System definitely su...
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Scott Riesebosch commented,
Official comment Please check now. There was an intermittent glitch in one of our services that appeared to be affecting some shared access users that was resolved.
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Scott Riesebosch commented,
Official comment Please check now. There was an intermittent glitch in one of our services that appeared to be affecting some shared access users that was resolved.