Scott Riesebosch

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Activity overview

Latest activity by Scott Riesebosch

  • Scott Riesebosch commented,

    Official comment
    1. Community
    2. Tailwind iQ3 Installation
    3. Garage showing wrong door status

    Patrick, Sorry for my late reply on this. I missed your post. This sounds like the gap between the sensor and the magnet should be reduced. Also, please be sure to check for an app update. We did i...

  • Scott Riesebosch commented,

    Official comment
    1. Community
    2. Tips
    3. Auto open/close sensor

    Brandon, No, but we do have pictures in the sensor manual https://gotailwind.zendesk.com/hc/en-us/articles/360020649392-Tailwind-Vehicle-Sensor-User-Manual  

  • Scott Riesebosch commented,

    1. Community
    2. Using Tailwind
    3. How do you want me to buy tailwind over NexxGarage ang googate2 when you guys don't have any sensors?

    Replacement stock is on the way to Amazon. It will be there within a day or two. Once they receive it, you'll see the door kit listing on Amazon again.

  • Scott Riesebosch commented,

    Official comment
    1. Community
    2. Using Tailwind
    3. Having difficulty with new Tailwind App

    Dan, Sorry you're having trouble. Did you delete her as a guest user so you are no longer sharing the device with her, and then re-share it? Please make sure you both have the latest version of the...

  • Scott Riesebosch commented,

    Official comment
    1. Community
    2. Tailwind iQ3 Installation
    3. Auto open close not working on android phone (not sensor)

    Dale, Sorry your auto-open is not working properly. We can help you with that. Auto-open is extremely reliable, but on rare occasions we do need to see why it's not working for certain users. It s...

  • Scott Riesebosch commented,

    1. Community
    2. Tailwind iQ3 Installation
    3. Door offline

    Hi Everyone, Ok I think we have it resolved in the latest beta version that we pushed up to the Google Playstore this morning. I did find a bug in it related to something else, but the connectivity...

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  • Scott Riesebosch commented,

    Official comment
    1. Community
    2. Feature Requests
    3. IFTTT Triggers

    Steve, Thanks. Yes we are looking at doing exactly that. It’s on our list :) We don’t have a timeframe for it yet, but it’s definitely on the list.

  • Scott Riesebosch commented,

    1. Community
    2. Tailwind iQ3 Installation
    3. Door offline

    Hi Everyone, We have uploaded another beta version for those of you in the beta program. Please update to the latest beta version on the Playstore. It is V8.31(138). We are still working non-stop t...

  • Scott Riesebosch commented,

    1. Community
    2. Feature Requests
    3. Android Widget

    Chris, I am going to guess you're on Android. If notifications have completely stopped working, please make sure to clear any existing notifications from your notification tray, and follow this art...

  • Scott Riesebosch commented,

    1. Community
    2. Tailwind iQ3 Installation
    3. Door offline

    Hi Everyone, Just to add to this thread - our last Android app update apparently has a connectivity bug in it that did not show up during our development and beta testing cycles. We are working har...