Amazon Key
Hello -
I've searched the forums for word on the Amazon Key functionality but it looks like it hasn't been addressed for almost a year. Is there any movement on this?
Can I use the MyQ simultaneously with Tailwind if not?
Will the Key service be pushed to existing Tailwinds if/when the service goes live, or will I need to buy a new one?
Thanks!
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Official comment
Hi Jai,
Unfortunately Key by Amazon for garage delivery isn't as simple as implementing an Alexa integration. For usual integrations there is an SDK provided to us. We implement the integration, and then sometimes we submit hardware for testing. Key is not done this way. The Amazon team is actively involved. Therefore Amazon drives the schedule, not us. All I can say on this subject is that we know our customers want this feature and we would very much like to offer it as soon as possible. I cannot say when it will happen. I can only say we continue to let Amazon know we want this and we are willing to do all the heavy lifting.
Key would not require you to buy a new Tailwind.
MyQ and Tailwind can co-exist.
Comment actions -
Unfortunately no. Amazon refuses to allow it. They gave Chamberlain a monopoly on it for years, and then allowed Genie into the game. But all other players (including Tailwind) are locked out of offering that service.
It's not us. I have personally chased Amazon on this ever since they introduced the service. Any company that doesn't have at least several million garage door controllers / openers installed just isn't worth their time apparently.
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