Amazon Key

Comments

5 comments

  • Official comment
    Scott Riesebosch

    Hi Jai,

    Unfortunately Key by Amazon for garage delivery isn't as simple as implementing an Alexa integration. For usual integrations there is an SDK provided to us. We implement the integration, and then sometimes we submit hardware for testing. Key is not done this way. The Amazon team is actively involved. Therefore Amazon drives the schedule, not us. All I can say on this subject is that we know our customers want this feature and we would very much like to offer it as soon as possible. I cannot say when it will happen. I can only say we continue to let Amazon know we want this and we are willing to do all the heavy lifting.

    Key would not require you to buy a new Tailwind.

    MyQ and Tailwind can co-exist.

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  • jai

    Thanks, Scott, I really appreciate the reply.

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  • Joshua Morgan

    I still cannot believe this has not been implemented yet. Extremely disappointing and Tailwind is losing a lot of sales.

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  • John Morton

    Another year - key support coming ?

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  • Scott Riesebosch

    Unfortunately no. Amazon refuses to allow it. They gave Chamberlain a monopoly on it for years, and then allowed Genie into the game. But all other players (including Tailwind) are locked out of offering that service.

    It's not us. I have personally chased Amazon on this ever since they introduced the service. Any company that doesn't have at least several million garage door controllers / openers installed just isn't worth their time apparently.

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