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    Scott Riesebosch

    Hi Jolie,

    So sorry that happened to you! I don't know if you changed any settings recently, but I just checked your account and I can see that you don't have any automatic closing settings turned on other than Night Mode. So if this is happening during the Night Mode period it would make sense (you should get the audible and visual warnings before it attempts to close). If it is happening outside the Night Mode period then you should contact for further assistance.

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