Phantom notifications

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Michael D'Angelo

• December 19, 2025 15:35

Both of my doors are closed and I randomly get notifications that my door is open and/or closed. I have cameras in my garage and neither door is open when the notications say its open. I just received about 25 in a row.

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• Official comment

  

  Scott Riesebosch

  • December 20, 2025 21:18

  Please check the door sensor alignment. Usually this happens when the sensor gets knocked out of alignment just far enough so the door sensor is intermittently detecting the magnet on the door, and the wind is moving the door around.

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