Reverse Door status in app

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deepak.vidhani

• October 30, 2023 19:36

The way I mounted my tailwind door sensor on my garage door is different in order to utilize the least length possible back to the opener. This is causing an issue in the app because it thinks that the door is open when it is closed and vice versa. Is there any setting on the app to reverse this such that when magnet on door is contacting with the sensor, door is considered Open by the app.

1

• Official comment

  

  Scott Riesebosch

  • November 01, 2023 14:18

  Hi Deepak,

  The magnet needs to be near the sensor when the door is closed. You cannot change this.

  Scott

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