Attention iPhone users: iOS 15.0 through 15.2.x contain bugs that affect the auto-open feature. Versions above or below work fine.
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  1. Tailwind Support
  2. Installation Support
  3. Troubleshooting

Troubleshooting

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  • Door settings
  • My Tailwind app is showing the wrong state for the door, and sometimes opens / closes randomly
  • I'm receiving false / phantom notifications that the door is opening / closing
  • My Tailwind controller won't connect or stay connected to my WiFi network
  • Notifications are not Working
  • Why doesn’t the auto-close work sooner as I leave home? I have it set for 250 feet, but sometimes it doesn’t close the door until I’m much further away.
  • The door says "LOCKED OUT" / Tailwind doesn't open or close the door. How do I fix it?
  • My Tailwind Vehicle Sensor / Vehicle Bluetooth auto-open / auto-close is not working
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