Scott Riesebosch

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Activity overview

Latest activity by Scott Riesebosch
  • Scott Riesebosch commented,

    Official comment

    Hi Thomas, It would be an email from noreply@gotailwind.com and it states that you shared access to your Tailwind device with them. The company logo is included in the email, and there is a link in...

  • Scott Riesebosch commented,

    Hi Marcus, I have been searching for posts about this issue and found that it is definitely not limited to Tailwind. It appears to happen with a wide variety of HomeKit devices.One interesting post...

  • Scott Riesebosch commented,

    Hi Marcus, The adaptor really wouldn't have anything to do with HomeKit showing "No Response". If the adaptor was causing problems it would prevent you from controlling the door from the Tailwind a...

  • Scott Riesebosch commented,

    Hi Marcus, Sorry for the late reply. Yesterday was a holiday in Canada. On top of that I wrote a detailed reply to you and when I hit "Post" it didn't post and vanished so I got to type everything ...

  • Scott Riesebosch commented,

    Yes Google added this functionality. Just set up an automation. The trigger or "starter" will be a door opening / closing and the "action" will be an announcement. I recommend choosing to play it o...

  • Scott Riesebosch commented,

    The team tells me this has finally been fixed. There was a core library used in the Android app that was causing this and it was a large undertaking to replace that library. It has not been release...

  • Scott Riesebosch commented,

    Official comment

    Please see this article https://gotailwind.zendesk.com/hc/en-us/articles/360020903011-The-door-says-LOCKED-OUT-Tailwind-doesn-t-open-or-close-the-door-How-do-I-fix-it#:~:text=When%20a%20command%20i...

  • Scott Riesebosch created an article,

    How do I delete my account?

    Deleting your Tailwind account is very simple to do, and results in ALL of your data being wiped. Unlike some companies we don't create a long, convoluted process with hard to find menus and ask yo...

  • Scott Riesebosch commented,

    Hi Joseph, We don't have a way to manually trigger that email to be sent yet (although this is on the "to do" list). The only way to trigger it would be to delete the Tailwind controller from your ...

  • Scott Riesebosch commented,

    My pleasure Lawson.