Attention iPhone users: iOS 15.0 through 15.2.x contain bugs that affect the auto-open feature. Versions above or below work fine.

No notifications for open/close

Comments

1 comment

  • Official comment
    Scott Riesebosch

    Yes there is currently an issue with some integrations as well as notifications. Door control is not affected.

    We just attempted to send out a notification through the app to let customers know about the issue, but of course since notifications are one of the services that is down we were not sure it would work. It appears to have worked, so you should have just received a notification of, ironically, notifications not working.

    Our "System Status" message at the top of our support site mentions this. If it still shows "normal status" on your computer / phone, please refresh your browser.

    We are actively working to correct the issues. Sorry for any inconvenience this may be causing.

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