My First Experience With TailWind

My home has a 3-car garage and in my home I have 3 cars and 3 drivers so I purchased a second IQ3 garage door kit and (3) Vehicle sensors.

INSTALL
I watched the install video twice before I got my hardware and again as I installed it. I really wish the install video would have said "Additional Door kits come with much longer wiring than the door kit shipped with the controller. This would have saved me 20 minutes. Next my kit came with the newer mounting kits for the Door kits and I spent a good 20 minutes trying to figure out how to mount this on the top of the door so a separate clip would be great. I nice to have in the manual would be a drill guide for the two holes in the back of the controller for those of us that want to mount the controller via screws. Overall though I appreciate all the detail that went into this product.

VEHICLE SENSOR
After setting up the vehicle sensor on my phone I tested it and it worked perfectly. The diagnostic tool is a game changer. I then used the "Share Device" function and added my wife and daughter. It surprised me that each member of my household will have to manually add each vehicle Sensor to the app. I was hoping when my wife logged in for the first time the sensor I had programmed would be there.

APPLE WATCH
My wife struggled to get this set up and had to bounce between her phone, her watch, and the password sent to her a lot but did get it working.

Questions.
1. In a household like mine is it just easier for all (3) drivers to use the same username and password to log into the app? My wife noticed she does not have all the functions I have like night mode.

2. Any Plans to integrate with Siri?

3. My wife is getting a permissions error when she tries to open or close the door from her phone but it is still opening and closing the door. I will get more info on this.

Official comment

Scott Riesebosch

April 28, 2022 03:33

Hi Maximillian,

I've made notes on your comments and we will implement changes based on as many of them as possible as quickly as possible. Best practice is to share access because notifications come in with the username attached to them. It gets confusing when your wife comes home and it says you opened the door.

The reason shared access users don't have the same permissions is because generally you only want one person setting Night Mode and other automations. For example, if you believe Night Mode is set to start at 10PM because that's what you set it for, and she changes it to 8PM - you're out working in the garage and the door starts closing on you at 8:05PM you immediately think there's something wrong with the system.

So one administrator of the device keeps things straight. Of course, you can always share your login details with your family and they can all log in as you - just be prepared for potential confusion and setting changes.

Tailwind not only works with Siri but it also works with HomeKit. If you update your firmware to V9.95 (the latest version) our system will email you your HomeKit setup code (which can also be found in the device settings screen in the app). Once you set it up in Apple Home you can use all the usual Apple Home automations and Siri. You can also set up Siri Shortcuts in the shortcuts app if you wish.

I'm not entirely sure why your wife would be getting a permissions error. If you can get a screenshot of it and send it to support@gotailwind.com one of our team members (or me) will have a look at it for you.

My First Experience With TailWind

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