Android widget "Device not found !!"

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Walter Blank

• April 09, 2022 12:32

Using Tailwind app v9.5, Android 12. For last few days (since update to 9.5?) widget is non-functional and has not been displaying garage doors, only this error message. App itself works fine. Have restarted phone, reinstalled both a widget & app to no avail.

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  Scott Riesebosch

  • April 09, 2022 16:00

  Hi Walter. Please open the Tailwind app and go to the main menu (tap the top left corner in the app). Then tap on "app settings". Then select your device under the widget setting menu.

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  Walter Blank

  • April 09, 2022 16:02

  That did it—thanks!

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  Scott Riesebosch

  • April 09, 2022 16:13

  No problem Walter. Sorry for the glitch. We made a change in how the widget setting is handled recently and noticed this happening in the last app update to some people. It should not happen again according to what the Android team is telling me.

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