anyone know where Scott is?

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D Klein

• September 23, 2025 14:56

I ordered a door sensor accidentally (didn't realize the new iQ controller could control my garage door opener without a sensor) and would like to try to return it. I've tried emailing and filling out the support form, but haven't been able to get hold of Scott. Scott, are you out there? :0 How can I return this?

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  Scott Riesebosch

  • September 26, 2025 22:07

  Thanks Dave. I'm ok. Just extremely busy. Sorry for the late replies. I'm training people to help with the sudden increase in email volumes. The new 2nd generation controllers are extremely popular.

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  Eric Shelton

  • September 24, 2025 15:42

  same issue.  no response to emails.

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  D Klein

  • September 24, 2025 18:13

  :(

  Strange, and unlike him. I hope he's okay. It's frustrating because I have a couple of support tickets created too.

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  D Klein

  • September 27, 2025 13:48

  Whew--glad you're okay and just extremely busy! Was worried there for a bit. Thanks for confirming you're all right.

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