2nd Garage Door

Follow

gregz83

• March 27, 2021 21:33

Forgive me but I am not finding any specific installation documents or videos about wiring up a 2nd garage door for sensor and control.  Can someone direct me if possible.  I understand the basics about wiring in the 2nd sensor, but I don't understand how you actually wire to the 2nd garage door motor.

0

• Official comment

  

  Scott Riesebosch

  • March 28, 2021 17:17

  Hi Greg,

  I guess I mention it a little too quickly at the 12:02 mark in the installation video here https://youtu.be/GoCm0im0X6g

  We are going to be re-doing the installation video in the next couple of months so I will make a note to mention it more thoroughly.

  Comment actions Permalink
• 

  gregz83

  • March 27, 2021 21:44

  Well, I basically figured it out by looking at the second wiring kit and reading its description, however its just not very clear in the installation instructions or videos.  Frankly, I struggle sometimes to understand things that others just assume are understood or common sense, so I would ask that you make your instructions and videos, ESPECIALLY about the wiring part, a little more idiot-proof.

  0

  Comment actions Permalink
• 

  Ken Hayes

  • September 24, 2022 21:46

  I have the same issue. I ordered and received a unit for my second door, I've got it wired and plugged into my controller on my main door. Now what do I do? I'm not seeing how the app should know about my second door. It's not clear at all.

   

  0

  Comment actions Permalink
• 

  Scott Riesebosch

  • September 25, 2022 16:51

  Hi Ken,

  Go to the "My Devices" screen in the app. Tap the gear icon beside your Tailwind device, which brings you to the settings screen for that device. Change the number of doors from 1 to 2 in the dropdown menu and save the change. The Controller will reboot itself and will then show 2 doors in the app.

  0

  Comment actions Permalink

Please sign in to leave a comment.