Lockout

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Mark Abbacchi

• December 16, 2020 06:17

For About a month now I have not been able to use my system on Door 1. It keeps saying Lockout. I'm at a loss.

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  Scott Riesebosch

  • December 16, 2020 17:05

  Hi Mark,

  This article should help you pinpoint the problem https://gotailwind.zendesk.com/hc/en-us/articles/360020903011-The-door-says-LOCKED-OUT-Tailwind-doesn-t-open-or-close-the-door-How-do-I-fix-it-

   

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  Scott B

  • December 16, 2020 23:59

  Hey Scott, just read that article and there is a typo near the bottom and figured you would want to know.

  "A small number of garage door openers are sensitive to how long you old down the button. Fortunately, this timing can be adjusted easily in Tailwind."

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  Scott Riesebosch

  • December 23, 2020 04:08

  LOL. Thanks Scot.

  Oops. Another typo!

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