Siri Shortcuts stopped working in iOS 13.6.1

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Ben Ward

• August 21, 2020 21:34

I've been using Siri shortcuts for the last couple of months to control my garage doors and it's been working flawlessly up until I recently updated to iOS 13.6.1. Every time I try to run the shortcut, I get an error stating "Could not run <name of shortcut> There was a problem with the app". I've tried deleting the app and recreating it but the issue still persists. My other Siri shortcuts that control other apps (not Tailwind) seem to work fine still. Has anybody else experienced this issue with iOS 13.6.1?

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• Official comment

  

  Scott Riesebosch

  • August 22, 2020 17:12

  Thanks Ben. We have tested our Siri Shortcuts with iOS 13.6.1 and have not found any issues. Please try logging out of the Tailwind app and then logging back in to see if that helps.

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  Ben Ward

  • August 22, 2020 17:55

  That fixed the issue. I opted to previously not save the password when originally logging in. Changed this setting to store the password and now my shortcuts work again. Thanks Scott!

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