New Android Phone

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Thomas Ye

• August 20, 2020 01:18
• Edited

I just got a new phone, the Galaxy Note 10.  When i download the TailWind App it launches and brings me to the initial screen.   It looks like I have three choices, a box that says I am an "invited user" another box that says, I'm a "new user".  And in words only, "Already Have a Tailwind Account".  Since I already have an account and I just need to log in, I try and press the words "Already Have a Tailwind Account" but nothing happens.  I set it up on one of my kids iPhones and on their phones, next to the words "Already Have a Tailwind Account", there is a link that says:  "sign in".   That link does not exist on my Android phone. 

I think either the newest android app version has a bug or I am totally missing something.  Anyone else having the same issue?

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• Official comment

  

  Scott Riesebosch

  • August 28, 2020 15:58

  Thomas and Terry,

  Sorry I missed your posts initially.

  Thomas - you may have your screen zoom set too large and cannot see the "Sign In" to the right.

   

  Terry - all the settings transfer automatically. Just sign into the app :)

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  Terry Leonhardt

  • August 20, 2020 08:09

  I am getting a new phone, samsung note 20 ultra, android 10. How do I transfer all settings to the new phone? 

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  mike fritch

  • December 12, 2020 20:58

  Hi, I just got the note 20 ultra, I am not getting the "door open" or "door closed" notification sound, I just get the default notification sound I choose for all apps. So how do I change it back to app specific? So it says door open and so forth.

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