Attention iPhone users: iOS 15.0 through 15.2.x contain bugs that affect the auto-open feature. Versions above or below work fine.

Apple Watch (cellular) and Tailwind

Comments

25 comments

  • Official comment
    Scott Riesebosch

    Hi Mark,

    Currently the Apple Watch app does require the phone to be nearby. I'll ask the team if we can update it the way you're asking.

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  • Mark

    Great. I appreciate that.

    BTW you may already know that an error report was sent on my behalf from your Apple Watch app. The error occurs when I swipe to the left to an apparent 2nd screen. I am not sure what is supposed to be on the second screen.

    Thanks,

    Mark 

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  • Scott Riesebosch

    Thx. I've asked the team to have a look at the bug reports. When you swipe right / left it jumps between Tailwind controllers (if you have more than one of them). The last screen when you swipe from right to left is the bug report screen.

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  • Mark

    Hi Scott,

    I got all my tailwind vehicles and doors up a running. It works like a charm. No more z-wave repeaters to support my GoControl z-wave garage door openers which were effective only 75% of the time. No more ST arrival sensors that would leave on their own. So thanks for a great product and your excellent support. I would recommend it to anybody.

    There is still one nagging "like to have" that may end up tempting me to leave the insecure GoControl in place. GoControl still provides me the capability to manually open and close from my garage doors from my cellular Apple Watch without my iPhone with me. When GoControl is integrated with Samsung SmartThings I can set up garage open/close routines that can be set up as shortcuts on my Apple watch. Now I can take the dog for a walk without my iPhone and open and close the garage doors.

    From a security and simplicity point-of-view, I would much rather use the Tailwind app on my "cellular" Apple watch to accomplish the same. Any luck on this topic with your team?

     

    Thanks,

    Mark

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  • Scott Riesebosch

    They are researching it and will let me know their findings. It requires substantial changes to accomplish this. I've asked for some detailed assessments on what's required. Should know more this week.

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  • Mark

    I appreciate your asking and understand the effort needs to be justifiable. As a works round, I'm going to set my iPhone on a shelf just inside my garage with close proximity to my vehicle sensors and see how reliable it is using your app on my watch.  I'll let you know.

     

    Mark

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  • Mark

    Hi Scott,

    I did the workaround as described above, and as long as you are close to the outside of my garage door (metal with insulation), it works fine. The animations (presumably the authentication of the door status) are a bit slow, but I considered this a good workaround.

    I plan to search for a "working" older iPhone as a permanent available "connection". Since this iPhone would never leave do you see this as a problem?

    I see the 6se supports iOS 13 but I'd hate for Apple to update to iOS 14 and lose compatibility on this old model. Any thoughts?

    I do have an old Motorola android but I am fairly certain interoperability between the two would be unlikely since the Tailwind app I am accessing on my Apple watch is mirroring the IOS version installed on my iPhone.

    Take care,

    Mark

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  • Scott Riesebosch

    You shouldn't need to do this for long. I've told them to proceed.

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  • Mark

    Great, I wasn't sure you could justify this investment in resources but it is definitely a cool feature. If you need a beta tester I'm in.

     

    Mark

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  • Mark

    Scott,

    BTW I meant to point out my house is a good possibly worst-case challenge. I live in Florida so my house is a concrete block with steel garage doors. I do have good WiFi using a Netgear Orbi but still its a challenge.

    Mark

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  • Scott Riesebosch

    Testing this now Mark. Seems to be working fine and should be released shortly.

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  • Mark

    Hi Scott,

    How’s the Apple Watch integration going?

    Mark

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  • Scott Riesebosch

    It's done. Our beta testers are testing it I believe. I have it on my watch. Works fine. Should be out publicly this week.

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  • Al Chang

    There doesn't currently seem to be an Apple Watch app attached to the iPhone app in the App Store.   Is this temporary?

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  • Scott Riesebosch

    Sorry about that. Apple rejected the release of our new Apple Watch app, which was designed as an independent app to allow users with LTE / 4G watches to use it completely independent of their iPhone. We released both the updated phone app (which removed the Watch companion app) and the new, independent Watch app at the same time, but Apple only published the phone app. This left our customers without a Watch app temporarily. We made the required changes to the Watch app and re-submitted it immediately but now for some reason they're taking much longer than usual to review and publish the update.

     

    Scott

     

     

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  • Mark

    Thanks, Scott,

     

    I appreciate the effort. Hopefully, Apple will come through.

     

    Mark

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  • Dan-L

    I just downloaded the Apple Watch App, and have a few questions

    1) Can the Watch App work independently of the iPhone? 

    2) Will the TVS work with the associated Apple Watch (without the iPhone)?

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  • Scott Riesebosch

    Dan,

     

    1) Yes

    2) No

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  • Mark

    Hi Scott,

    So in number 2 that means you need to have both the iPhone and watch with you if say you go for a walk by leaving and arriving from your garage? or carry a TVS?

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  • Dan-L

    My understanding for 2) Will the TVS work with the associated Apple Watch (without the iPhone) is that the TVS will only work when connected to an iPhone. The TVS won’t work with an Apple Watch (Only) as there isn’t a Bluetooth connection between thw wTch and TVS.

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  • Scott Riesebosch

    That is correct. The new Apple Watch app can control the doors directly from the watch without the iPhone as long as your watch has an internet connection. However, the TVS and associated auto-open / close features only work with the iPhone, not the watch.

    So if you go out for a walk and only have your watch with you, you can open / close the door by tapping on the door icon in the watch (assuming it has internet such as WiFi or LTE / 4G), but the TVS / auto-open will not work unless you have your phone with you.

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  • Dan-L

    I believe that you can use Siri on your watch without having your phone nearby

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  • Scott Riesebosch

    Siri works on the Watch, but Siri Shortcuts do not work without the phone nearby as far as I know. I just tested my Siri Shortcuts to be sure, and my shortcuts do not work without my phone nearby.

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  • Mark

    Great. Being able to open and close by tapping the watch works great.  To make it accessible I just put Tailwind in my watch dock.

     

    Mark

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  • Dan-L

    Thanks Scott!  Now I understand why asking through Siri was inconsistent.  Since the watch APP is separate from the iPhone any Siri-Shortcuts won't work (without the iPhone present).  But you can ask Siri to open the Watch App (while driving without an iPhone) at which point your doors should be visible for touch commands....

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