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3 comments

  • Official comment
    Scott Riesebosch

    Gail,

    -76 should be ok.

    Please note we are experiencing a server issue at the moment. We are working to resolve it now. Your service should be restored either this evening or by the morning.
    This is our first outage in more than a year. Lots of coffee and stress over here - we will get it fixed asap!!!

    Ironically we were in the final stages of upgrading our user database with a new email tool when all of this happened. The new tool was scheduled to be completed tomorrow. We were actually doing test emails with it today.
    I'm sorry we weren't able to notify you. We had to turn off the old communication tool to activate the new one. We had no idea the server would go offline right in the middle of the communication tool upgrade. The timing could not have been worse. You have no idea how much I wanted to send an email blast to all our customers informing them of the outage.


    Scott

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  • Gailmorgan

    Thank you for the quick response. I had been having a problem with the unit being offline also- this email explains that. I just installed the unit today- looking forward to many years of little to no problems

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  • Scott Riesebosch

    Thanks for your patience Gail. That is our intention!!!

    Scott

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