Google home problem

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Terry Leonhardt

• April 22, 2019 00:15

I just installed my Tailwind, everything working fine except for Google Home. I was able to link it with my Amazon Alexa and it works fine. I am now trying to integrate it with my Google Home. I set up the integration in the Tailwind app. When I go to the Google Home configuration, I add the Tailwind, it asks for my credentials, I fill them in, then get a blank screen except for a tiny text in the upper left corner of the Google app that says accounts are now linked then goes no further than the blank white screen. Any suggestions to where I'm going wrong.

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• Official comment

  

  Scott Riesebosch

  • April 22, 2019 01:26
  • Edited

  Terry,

  If it says the accounts are now linked you should be good to go assuming you set up the Google Home integration in the Tailwind app first as shown in our support video.

  Usually the Google Home app will go further and ask you to assign new devices to rooms so that’s a bit odd that it just stops at that screen.

  Have you tried speaking any commands? Did the garage device show up in your Google Home app?

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