Comments

3 comments

  • Official comment
    Scott Riesebosch

    Please swap out the power supply cable. Any mobile phone charger with a microUSB connector should work as long as it's rated for 2A or more.

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  • Evan Schmitt

    thank you this just helped me

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  • Mia White

    If your device keeps flashing red even after troubleshooting, it usually means a hardware or power issue. Try these quick steps:

    1. Unplug for 60 seconds and reconnect.

    2. Check power adapter and cable for faults.

    3. Reset the device (hold the reset button for 10–15 seconds).
      If it’s still flashing, the internal hardware may have failed — contact the manufacturer’s support team for repair or replacement.

     
     
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