Charles Eckert

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RETIRED My Motto: It's better to confess ignorance than to display it.

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Activity overview

Latest activity by Charles Eckert

  • Charles Eckert commented,

    1. App & Smart Home Support
    2. App Support
    3. My Notifications on my Android phone stopped working. How do I fix this?

    Thats what makes Tailwind product so great. Customer service 2nd to none. Bought my Tailwind system in early 2018 and still the best thing I have ever purchased. Thank you, Scott,

  • Charles Eckert commented,

    1. App & Smart Home Support
    2. App Support
    3. My Notifications on my Android phone stopped working. How do I fix this?

    I started getting just a sound notification this week. But no verbal. I have done this reset method multiple times but the voice still doesn't work. wondering if something is up with Tailwind.

  • Charles Eckert commented,

    1. Community
    2. Using Tailwind
    3. Notification stop working

    Thank you, Scott. did the update and did the instructions to receive notifications. Now all is back working perfect. I first purchased my Tailwind system December of 2018 and it is still one of the...

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    • Charles Eckert
    • 0 votes

  • Charles Eckert commented,

    1. Community
    2. Using Tailwind
    3. Notification stop working

    I sent an email to support today for this same problem on my android before seeing this issue. Now it makes since why I get this message.  First I stopped getting notifications when the door would ...

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    • Charles Eckert
    • Edited
    • 0 votes

  • Charles Eckert created a post,

    Notifications

    1. Community
    2. Using Tailwind

    Galaxy S20 seems like every time samsung has an update I have to check over things. What's going on now. I get verbal notifications at home, in the store, while outside. The door auto closes and op...

    • Charles Eckert
    • 2 followers
    • 1 comment
    • 0 votes

  • Charles Eckert created a post,

    Old Chamberlain went our. Want to buy a new Chamberlain B750. HELP

    1. Community
    2. Using Tailwind

    I need to buy a new Chamberlain opener for my Tailwind because my old one died. I would like to get the model B750. I do not plan to use the My Q  part of it . I don't see why it won't work but Tai...

    • Charles Eckert
    • 2 followers
    • 1 comment
    • 0 votes

  • Charles Eckert commented,

    1. Community
    2. Community Guidelines
    3. Will phone be able to open door with a dead battery?

    My experience is if the vehicle sensor is shut off or the battery is dead you can still use the app to open or close the door. I have opened my door for someone while at a restaurant or setting on ...

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    • Charles Eckert
    • 0 votes

  • Charles Eckert commented,

    1. Community
    2. Using Tailwind
    3. Service Down.....again

    This is 2020 and problems come up. Things could be worst I'm sure Scott's working on it as hard as he can. Overall I would buy the same system again. I have had the worst things happened this year....

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    • Charles Eckert
    • 1 vote

  • Charles Eckert commented,

    1. Community
    2. Using Tailwind
    3. SERVICE DOWN

    I have had my Tailwind for 2 years. It has worked great with very little issues. I still like it and would buy it again. Anything mechanical or electrical can sometimes have an issue. Scott has alw...

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    • Charles Eckert
    • 1 vote

  • Charles Eckert commented,

    1. Community
    2. Community Guidelines
    3. App

    I believe what he's talking about is the little red dot above the tailwind app icon on my android. Mine is just giving me a notification that the garage door has been either open or closed by someo...

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    • Charles Eckert
    • 0 votes