Scott Riesebosch
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Recent activity by Scott Riesebosch Sort by recent activity-
VT please email support@gotailwind.com using whatever email address you used to register your Tailwind system (or at least provide it) so we can look up your account and troubleshoot it for you.The...
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Micah deVera that message means that for some reason the firmware udpate on the controller did not finish. You can try power cycling the controller and try again. If it still gives you an error ple...
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Official comment Hi Sunny, Simply repeat the learn process on the adaptor once your new opener is installed. You don't need to do anything else. This procedure will take you 10 seconds once you're up on the ladder ...
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Official comment Hi Jason,Please try restarting your Tailwind controller and also please check the door sensor to make sure it works. You can do that by opening / closing the door and see if it changes state in the...
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Official comment Please try using a different power supply. You can use any mobile phone charger as long as it has a microUSB connector and is rated for at least 2A (which is pretty much all of them).
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Official comment Hi Joe, Sorry about that. If it does not automatically recover please do the following: You'll need your email and password you used to create your Tailwind account for this. All settings will be r...
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Thanks Charles! I'm blushing!
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Official comment Please also delete the ST integration from the Tailwind app. Then add it back. When an integration breaks it's usually because something happened to the token that made it expire / become invalid.I...
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Fixed. Our push notification service provider made some changers that broke this. We were able to make some changes on our server side to fix it.
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Official comment Fixed. Our push notification service provider made some changers that broke this. We were able to make some changes on our server side to fix it.