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iOS 16.4 requires Tailwind app V2.42 or higher
LATEST UPDATE MAY 6, 2023 The current version of the Tailwind app for iPhones is V2.42. If you have this version of the app, it is now safe to update your iPhone to the latest iOS version available...
My Tailwind Vehicle Sensor / Vehicle Bluetooth auto-open / auto-close is not working
Sorry to hear things aren’t working quite right. We can help you with that. Generally when the auto-open / auto-close is not working as expected it can be resolved by one of the following steps. ...
My Tailwind controller won't connect or stay connected to my WiFi network
Is the status light on your Tailwind controller not showing the nice, pure green status light that tells you from across the garage "yep, I'm online"? Is it showing offline? Maybe a solid yellow or...
Why doesn’t the auto-close work sooner as I leave home? I have it set for 250 feet, but sometimes it doesn’t close the door until I’m much further away.
The auto-close feature is an “in case you forget” feature. We continually state this in all our communications. You should close your garage door using a voice assistant, the mobile app, a remote, ...
The door says "LOCKED OUT" / Tailwind doesn't open or close the door. How do I fix it?
After 2 failed attempts the Tailwind iQ3 controller goes into a “locked out” state as required by law referencing the UL 325 safety standard. Once locked out it will no longer respond to door comma...
If I have an iPhone, do I need a Tailwind Vehicle Sensor (TVS) for my vehicle?
If you have an iPhone you will require a Tailwind Vehicle Sensor (TVS) in your vehicle if you want the convenience of having Tailwind automatically open / close your garage door as you come and go ...
Using Siri with Tailwind
As of firmware V9.95, Tailwind is compatible with Apple HomeKit - meaning that you can set up Tailwind in the Apple Home app and use Siri to open and close your garage door. You can also check out ...
Tailwind iQ3 Installation Video
Current Alexa Commands
You've gotten your Alexa connected to your Tailwind iQ3 garage door controller by following our YouTube video. If not, please go check it out https://youtu.be/EUvT4XMEv2Y Now it's time to have so...
iOS 15 is causing a lot of problems
UPDATE - January 26, 2022 iOS 15.3 has been released! Please update to this version of iOS as our testing has shown much better auto-open performance and Apple developer support has indicated there...