Scott Riesebosch
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Recent activity by Scott Riesebosch Sort by recent activity-
My Tailwind auto-open / auto-close is not working
Sorry to hear things aren’t working quite right. We can help you with that. Generally when the auto-open / auto-close is not working as expected it can be resolved by one of the following steps. ...
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Auto-open permission enabled notification
Google recently made several changes to Android that required significant updates to the Tailwind app, as well as any other Android app that must track location in the background with precision, at...
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Using Siri with Tailwind
Tailwind is compatible with Apple HomeKit - meaning that you can set up Tailwind in the Apple Home app and use Siri to open and close your garage door. You can also check out this video on how to s...
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If I have an iPhone, do I need a Tailwind Vehicle Sensor (TVS) for my vehicle?
If you have an iPhone you will require a Tailwind Vehicle Sensor (TVS) in your vehicle if you want the convenience of having Tailwind automatically open / close your garage door as you come and go ...
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Why does the Tailwind app ask to track my location?
This is a hot topic for some users, so please allow me to explain why and how location is monitored. First and foremost, nothing about your location comes back to us because that's not just wrong...
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What info do we store and what security do we have?
What we Store: Your name, email address, an encrypted version of your password, the address of your garage, open / close history, and any preferences you set in the app such as auto-open distance e...
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Why doesn’t the auto-close work sooner as I leave home? I have it set for 250 feet, but sometimes it doesn’t close the door until I’m much further away.
The auto-close feature is an “in case you forget” feature. We continually state this in all our communications. You should close your garage door using a voice assistant, the mobile app, a remote, ...
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We have 3 vehicles and 3 garage doors. How does Tailwind handle that?
In the Tailwind app, you assign vehicles to garage doors. If you previously turned on the auto open / close features, Tailwind will sense which vehicle you (or your approved family members) are dri...
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Do you need to have your phone in the vehicle for the auto open / close to work?
Yes you need to have your phone with you. All open / close commands come from your phone and are sent either through your mobile network provider or your home WiFi network depending on where ...
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Do I need a Tailwind Vehicle Sensor (TVS) for my vehicle?
If you want the patented Tailwind auto-open feature as you arrive, please see below:If you have an iPhone, yes you need a TVS in the vehicle. If you have an Android phone that has NOT been paired...