Scott Riesebosch
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Recent activity by Scott Riesebosch Sort by recent activity-
The door says "LOCKED OUT" / Tailwind doesn't open or close the door. How do I fix it?
What is a lockout and why is it happening? When a command is sent to open or close the door, the Tailwind controller will make up to 2 attempts automatically. If the controller detects that the doo...
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Using Siri with Tailwind
Tailwind is compatible with Apple HomeKit - meaning that you can set up Tailwind in the Apple Home app and use Siri to open and close your garage door. You can also use Siri Shortcuts, but we recom...
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Updated user account structure
As we continue to make improvements to our services we will occasionally reach points where updates cannot be backwards compatible. At the time of writing this article in May 2025, we are rolling o...
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Vehicle Sensor User Manual
Download the document below. We've found these replacement batteries available on Amazon work well https://amzn.to/3f5roJR
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What info do we store and what security do we have?
What we Store: Your name, email address, an encrypted version of your password, the address of your garage, open / close history, and any preferences you set in the app such as auto-open distance e...
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Tailwind automatically opens my garage as I approach. So what happens if someone steals my phone?
Even if the thief knows where you live, your garage door is not going to open for them. Unlike all other solutions on the market, Tailwind is unique because it requires your phone and your vehicle ...
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If I have an iPhone, do I need a sensor for my vehicle?
If you have an iPhone you will require a sensor (the little white puck) in your vehicle if you want the convenience of having Tailwind automatically open / close your garage door as you come and go...
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Why doesn’t the auto-close work sooner as I leave home? I have it set for 250 feet, but sometimes it doesn’t close the door until I’m much further away.
The auto-close feature is an “in case you forget” feature. We continually state this in all our communications. You should close your garage door using a voice assistant, the mobile app, a remote, ...
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Why does the Tailwind app ask to track my location?
This is a hot topic for some users, so please allow me to explain why and how location is monitored. First and foremost, nothing about your location comes back to us because that's not just wrong...
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We have 3 vehicles and 3 garage doors. How does Tailwind handle that?
In the Tailwind app, you assign vehicles to garage doors. If you previously turned on the auto open / close features, Tailwind will sense which vehicle you (or your approved family members) are dri...