Attention iPhone users: iOS 15.0 through 15.2.x contain bugs that affect the auto-open feature. Versions above or below work fine.

Comments

5 comments

  • Official comment
    Scott Riesebosch

    Hi Charles. What is it showing? Some random value? Some insanely high value? 0? Also, what is the GPS accuracy showing when this happens? If the GPS accuracy is showing as poor, the reported speed values could be way off because they rely on GPS.

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  • Charles T Todd

    Distance seems to show accurate information and garage door opens after I have pulled in. The mps doesn't go above 5 mph.

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  • Scott Riesebosch

    Hi Charles,

    So it sounds like everything seems to be working except that it is showing the wrong speed? Are you using Android or iOS? I haven't heard of the speed displaying incorrectly before so this is a new one.

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  • Charles T Todd

    Using Android on Samsung S21 Ultra with 2022 GMC Terrain.

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  • Scott Riesebosch

    Hi Charles,

    We have not been able to reproduce this issue testing with a S20. If your auto-open is working properly I guess it doesn't really impact anything. Our team has never heard of it showing the wrong speed as the speed actually comes directly from the Android OS. We do not calculate the speed we just display whatever Android tells us it is.

    Definitely weird. All I can suggest is a phone restart.

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