Shorter Distance Auto-closing for Departure

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James Lee

• March 30, 2022 16:37

Would it be possible to allow for a shorter distance (150 ft. Instead of 250 ft. for auto-closing when leaving my garage? Even with the current minimum setting of 250 ft. selected, it will actually take over 500 ft. for that to happen. My Wi-Fi from my garage actually extended pretty far already but not to the extent of 250 ft. outside of my garage door. Hope you can activate in the next update. Thank you!

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• Official comment

  

  Scott Riesebosch

  • March 30, 2022 18:31

  Hi James. We are working on a solution to this but it will take time. We actually did allow shorter distances in earlier versions, but the problem is that the GPS on phones is not accurate enough. So if you set the close distance to something like 100 feet or even 150 feet it would still, on some occasions, result in an auto-close signal being sent while still inside the garage. We even put a huge, red disclaimer in the app stating that setting such short auto-close distances could result in unexpected auto-close signals. People ignored the warning, set it short anyways, and then were upset when it happened.

  The solution we are working on will allow very short auto-close distances, and when it is ready, we will be sure to announce it. I don't have a delivery timeline on it at this time, but we are well aware that our customers want this.

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