locked out? and position is reversed


1 comment

  • Official comment
    Scott Riesebosch

    Hi Del,

    Sorry you're having trouble. Please open and close your garage door using your wall control or a remote (not the app). Then check the app. My guess is you'll discover that the app is perhaps just stuck in one state (open or closed). If you can please confirm this and also send a picture of your door sensor with the door in the closed position it would be helpful.

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