Door 2 won't close using door 2 icon, but will close using "close all doors" or google home.
I just finished installing Tailwind on my 2 garage doors. I set the number of doors to "2" and labeled the first channel "Left" and 2nd channel "Right". When I click on the "Left" door the left door opens and closes as it should. The picture on the left door shows open and closed as it should. The problem is the right door. The right door animation copies the left door and when I click on the right door, it says "Right" door opening and "Right" door closing, the only problem is the left door actually opens and closes. If I open both doors and click "close all doors" both doors close. When I manually open the right door, I do not get a notification that someone opened the right door. The wiring is correct because if I swap the 1 & 2 connectors, the problem still exists, it is just on opposite doors. I've cycled power to the device, restarted the device from the app, and I've restarted the app.
I can use google home to "close right door", "close left door", "open right door", "open left door" and it all works. There definitely appears to be an issue with the android app.
Please help.
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Official comment
Sorry just saw this thread now. If this was not resolved, please contact support@gotailwind.com
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Scott,
I cleared the cache and it didn't work.
I cleared the app data, logged back in, and it didn't work.
I installed the app on my work iphone and that didn't work.The problem has to be the device or a bug in the Android AND IOS app. When I touch door 2, it always reports "door 1 is opening/closing" like the app doesn't realize im touching the 2nd door.
When I set this up, I set the app for 2 door, but I didn't get around to connecting the 2nd door for 2 days. Could this have anything to do with it?
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