Attention iPhone users: iOS 15.0 through 15.2.x contain bugs that affect the auto-open feature. Versions above or below work fine.

Door 2 won't close using door 2 icon, but will close using "close all doors" or google home.

Comments

3 comments

  • Official comment
    Scott Riesebosch

    Sorry just saw this thread now. If this was not resolved, please contact support@gotailwind.com

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  • Scott B

    Hi Michael,
    Try clearing the cache of the tailwind app and see if that helps.
    Tap and hold on the tailwind icon and choose the (I) or app info that appears. Go to storage & cache then clear cache.

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  • Michael Kennedy

    Scott,

    I cleared the cache and it didn't work.
    I cleared the app data, logged back in, and it didn't work.
    I installed the app on my work iphone and that didn't work.

    The problem has to be the device or a bug in the Android AND IOS app. When I touch door 2, it always reports "door 1 is opening/closing" like the app doesn't realize im touching the 2nd door.

    When I set this up, I set the app for 2 door, but I didn't get around to connecting the 2nd door for 2 days. Could this have anything to do with it?

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