Just got a new iQ3 for Christmas, got it installed over the weekend but it's been sitting there with a solid yellow light ever since. I went through a few dummy checks - power cycled the unit a couple of times, then I reset the device and put in all the wifi info again, then I deleted the device from my account and re-added it, verified the MAC, etc. All the stuff it says to do in this article: https://gotailwind.zendesk.com/hc/en-us/articles/360021398151-My-Tailwind-iQ3-shows-offline
I _highly_ doubt it's my network / internet connection as the 30+ other IoT devices around here don't seem to have a problem.
I submitted a support ticket but have had no response in 3 days?
So far, not impressed.....
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