Installing MyQ as a backup

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Michael Teator

• December 05, 2020 15:51

Has anyone tried installing a MyQ as a backup for when the Tailwind is down? Wondering if it will conflict.

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  Scott Riesebosch

  • December 05, 2020 20:45

  Hi Michael,

  No there would not be any conflict. The 2 systems can coexist.

  There are no words to properly express how sorry I am that we let you down at the moment. I have been keeping people up to date in the thread that I pinned to the top of the community forum here https://gotailwind.zendesk.com/hc/en-us/community/posts/360075208772-Partial-system-outage?page=2#comments

  Scott

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  spudjr

  • December 05, 2020 19:06

  Works just fine, no conflict

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  John Lappe

  • December 05, 2020 23:37

  MyQ works just fine I took a little bit of figuring how to connect the Tailwind Hardware once I did that everything worked fine. Just remember that MyQ requires you to use your phone to open and close the door and it doesn't sense your approach to open the door automatically.

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  Francesco

  • December 07, 2020 21:17

  I have had MyQ for years and it never really worked well. When they pulled the plug on 3rd-party integrations a couple of years ago I disconnected the 829LM Monitor and never used the app — using muscle memory to push the button on the remote is infinitely easier then accessing the app on my phone and 90% of use cases. While it was running, I’d estimate MyQ’s uptime was somewhere around 60%. So while Tailwind downtime might be an annoyance, especially now that I’ve grown so accustomed to it just doing its thing, I still won’t be returning to the MyQ app; I’ve plugged the Monitor back in but don’t expect I’ll ever need it. I can reach for the remote when I need it.

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