Why do I need your service once my device is setupl
I have had tailwind for 2+ years and never heard of your service being down once I am setup. What are you watching from my account?!
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Official comment
Sherwood,
We are not watching anything on your account and do not require any action from you. Our server is hosted with Amazon AWS. There is a problem with it at the moment and we are working with AWS support to resolve it as quickly as possible.
Comment actions -
John,
Like many smart home products, Tailwind works through the cloud. So all control signals and notifications go through the server.
That said, we do have a prototype we are testing that allows for local control in case the internet goes down. We haven't deployed it yet as there is still a lot of testing to perform on it.
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