Lower/Quiet/Silence Tailwind Controller Audio Volume and Light Flashing

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Justin Racklin

• July 13, 2020 19:56

Would it be possible to adjust the audio alert and the light flashing when closing the garage door from the Tailwind app?  I'd like to be able to lower or silence the volume of the audio alert and lessen the brightness  or turn off the flashing altogether from the control module.  Thanks!

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• Official comment

  

  Scott Riesebosch

  • July 16, 2020 21:48
  • Edited

  Justin,

  Unfortunately no. The safety standard UL 325 dictates the decibel level, frequency, and duration of the audible warning as well as the brightness, color, and duration of the flashing. If we allowed you to override it we would be in violation of the law.

  I have personally installed systems from competitors that don't have the warning and I can honestly say it is deeply concerning. Not only are they illegal, they're downright scary. To have the door start closing suddenly without any warning is definitely not safe.

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  Justin Racklin

  • July 17, 2020 23:33
  • Edited

  Fair enough! I was not aware of this. Just out of curiosity, but is this a US, Canadian, or International standard? Thanks!

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