the system is down


1 comment

  • Official comment
    Scott Riesebosch

    Ironically we were in the final stages of upgrading our user database with a new email tool when all of this happened. The new tool was scheduled to be completed tomorrow. We were actually doing test emails with it today.

    I'm sorry we weren't able to notify you. We had to turn off the old communication tool to activate the new one. We had no idea the server would go offline right in the middle of the communication tool upgrade. The timing could not have been worse. You have no idea how much I wanted to send an email blast to all our customers informing them of the outage.

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