SYSTEM STATUS - NORMAL
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  • Official comment
    Scott Riesebosch

    Alan,

    Yes we will send more inventory to Amazon soon, but I'm not sure how much it will be. Our next shipment arrives Wednesday and our highest priority ishipping the massive backlog of website orders we've received. We will keep some inventory for future website orders and send whatever might be left to Amazon, but I suspect that will sell out again quickly.

    Ever since Tailwind was rated the #1 Smart Garage Door controller by WireCutter it has been selling like crazy. https://thewirecutter.com/reviews/best-smart-garage-door-controller/

    We even beat out the industry giant Chamberlain MyQ because of all the built-in features of Tailwind - and more about to be announced.

    The Amazon inventory got wiped out despite the fact that we dramatically increased inventory levels, and our website inventory sold out.

    So we didn't go out of stock by choice or pulling any listings. We just can't keep up with the huge demand for Tailwind!

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  • Alan Tate

    Thanks for the feedback.  And really great news for you.  I have a tailwind and really like it.  I was going to buy the necessary parts for my other door.  I will order direct from here.  I was just hoping AMZ was going to get some to avoid the $20 shipping.  However, I understand the situation.

     

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  • Chris Griesemer

    Thanks for asking this. I.wanted a second door harness and another sensor button...thing, and I wanted to avoid paying for international shipping to the US, but saw Amazon didn’t have what I needed. Bummer.

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  • Vic

    Additional door kits and vehicle sensors are still available on Amazon.com and Amazon.ca currently.  Are those what you're looking for?

    Just the main controller product is out of stock at this moment.  Too bad Amazon doesn't show the out of stock item when searching for Tailwind and too bad there is a Tailwind Nutrition that comes up when searching for Tailwind...doh!

    https://www.amazon.com/Tailwind-iQ3-Bluetooth-Vehicle-Sensor/dp/B07FX678R3/

    https://www.amazon.com/Tailwind-Additional-Garage-Door-Switch/dp/B07FXPGR3K/

    You can replace .com with .ca for the Canadian site.

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  • Scott Riesebosch

    Chris,

    The door kits are available on Amazon.com.

    Ping me at support@gotailwind.com to discuss the vehicle sensor.

    Scott

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  • Derek Wren

    Your listing on Amazon unless I am mistaken is deceiving. It states it’s a kit and shows the brackets for the garage door it’s self and the black receiver box and states that the vehicle sensor is sold separately however when you look through the parts included it says nothing about the black receiver unit. Am I mistaken?

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  • Vic

    No, those two links are for parts in addition to the base kit.  The base kit is out of stock on Amazon and so doesn't show up.

    This is the link for the full kit, which is still out of stock:

    https://www.amazon.com/Tailwind-Smart-WiFi-Garage-Opener/dp/B07GT8QX9R

     

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  • Joseph Fiore

    Get ready for another rush in sales... Wirecutter updated their review and congratulations on still being number one!

    https://www.nytimes.com/wirecutter/reviews/best-smart-garage-door-controller

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  • Scott Riesebosch

    Thanks Joseph! Yes we are still #1 :)

    Going to keep busting our butts to fix bugs and add new features to stay there.

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