Attention iPhone users: iOS 15.0 through 15.2.x contain bugs that affect the auto-open feature. Versions above or below work fine.

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1 comment

  • Official comment
    Scott Riesebosch

    Candy,

    Please shoot us an email at support@gotailwind.com and we can walk you through the process.

    In short, you should press the reset button on the controller. This will start the light flashing blue. Once it is flashing blue, you open the app and tap the "new user click here" option and then follow the prompts. You do need to make sure the Bluetooth is turned on in your phone settings, and you should make sure your phone is connected to your home WiFi 2.4 GHz network.

    If you haven't watched it yet, you can see the software setup steps outlined in our installation video starting at around the 8 minute mark.

    Scott

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