Issue pairing vehicle sensor to app
After a battery renewal, I cannot get the sensor paired again with the Tailwind app. My pixel 6 pro sees the sensor when I search Bluetooth devices. I have not paired it with the phone. However, I cannot get the app to see it. I have even deleted the vehicle and tried to create a new vehicle with same result. Suggestions?
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Official comment
Hi Alan. Do you happen to know anyone that has an iPhone? If so, please use the Tailwind app on an iPhone. Log into your Tailwind account and try adding the vehicle sensor as you would normally do. Then log out of your Tailwind account after you have added it.
If that works you can then go back to your Pixel phone and refresh the vehicle list there and you should see it.
If that works I suspect some of the settings of the vehicle sensor might have been lost during the battery change. The iPhone version of our app has an automated tool in it that fixes this issue.
I'm not sure if this is what is happening in your case, but if you know someone with an iPhone it's a simple way to fix it and get back up and running.Comment actions -
Hi Alan,
That will not confuse it. The vehicle bluetooth takes priority over the vehicle sensor, so if both are present and you configured them both as vehicles in the app it will ignore the vehicle sensor and follow whatever you configured using the vehicle bluetooth. The same is NOT true if 2 vehicle sensors are detected at the same time. If that happens while you are driving the app will not auto-open or close because it detects 2 configured vehicle sensors, which is a conflict.
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