Android app won't allow for 2 IQ3 sensors?

Not sure if this is a supported use case. Running into an issue with adding a second vehicle to the same garage, using IQ3 sensors on Android for both vehicles.

I can do this successfully on iPhone. I know in theory I don't need the sensors for Android, but I need to open different doors depending which vehicle I'm in, and one of the vehicles doesn't have Bluetooth to connect to either, so I assume I need to use sensors? (In theory there's multiple vehicles that don't have BT I'd like to use this for, but I only have 2 sensors so far). My wife uses iPhone as well, so all vehicles she drives need a sensor in them regardless.

The "first" vehicle adds successfully, using the sensor ID that matches the sensor I have in that car.

When I try to add the second vehicle with the second sensor (different ID), I get a "sensor is already allocated to another door" error. I can add a second vehicle with in-vehicle BT, but not with a second sensor.

I always see both sensors as options, regardless if the first sensor is on or off, when adding the second sensor. I assume this is because the first sensor is already "paired" to the phone, but it seems that the first and second sensors are being confused in the app. Doesn't matter which sensor I pick for the second sensor-enabled vehicle, it fails the same way.

Is this a supported use case? If so, is this just an app bug, or am I doing something wrong?

Official comment

Scott Riesebosch

August 13, 2023 02:04

It should work Mike. I think this is a bug in the last app update. I know they just fixed a bug for something like this in the Android app and it is into google for review now.

System definitely supports this as well as adding the same vehicle to a different Tailwind system at another location - meaning you can drive a car from one house to another house and it works at both.

This is an app bug and will hopefully be fixed in a couple days with an app update.

If you want to get up and running right away you could log into your Tailwind account on your wife's iPhone and use that to set up the vehicle sensors. It's only the setup that seems to have the bug. Once they are set up in your account it should work fine.

Mike Davies

August 13, 2023 02:45

Ah, that's a good idea re: using the iPhone with my account. Will do that. I'll keep an eye out for updates as well.

Thanks for the quick reply! Loving this system so far.

Android app won't allow for 2 IQ3 sensors?

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