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  1. Tailwind Support
  2. FAQ

FAQ

Others before you may have asked. If you've got questions we may already have the answer right at your finger tips.

Functionality

  • I sold my house. I need to transfer Tailwind to a new owner.
  • We have 3 vehicles and 3 garage doors. How does Tailwind handle that?
  • How many garage doors can I control and monitor with each Tailwind?
  • Do you have to have your phone in the vehicle for the auto open / close to work?
  • What is the range of Tailwind?

Security

  • What info do we store and what security do we have?
  • Do I need a Tailwind Vehicle Sensor (TVS) for my vehicle?
  • Why does the Tailwind app ask to track my location?
  • Tailwind automatically opens my garage as I approach. So what happens if someone steals my phone?
  • If I have an iPhone, do I need a Tailwind Vehicle Sensor (TVS) for my vehicle?

Compatibility

  • How can I tell if Tailwind will work with my garage door opener?

Connectivity

  • My garage has a yellow learn button, is Tailwind compatible?
  • What happens when my internet goes down?
  • Do I need a hub or a bridge?

Demonstrations

  • Tailwind Auto Open Demonstration
  • Tailwind Close All Doors Demonstration
  • Alexa Check All Doors Demonstration
  • Vehicle Sensor + Auto Open Demonstration
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