Apple has acknowledged there is a bug in iOS 15 that can cause auto-open/close features to fail. They are working on fixing it. We continue to test their beta updates and will advise when we know more.

iOS 15 is causing a lot of problems

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9 comments

  • J Tolliver

    Maybe I'm one of the lucky ones. So far, auto close is still working reliably for me. As for auto open, it normally works, but twice the WRONG door has opened. Is that one of the iOS 15 failure modes you're seeing or do I have a different problem? Thanks.

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  • Scott Riesebosch

    Yes that is one of the failure modes. It actually also existed in iOS 14 but seems to be worse in iOS 15. We have been able to compensate for that failure mode in our upcoming app release, so once you get the updated app (you'll see the "what's new" pop up), that should not happen anymore.

    Unfortunately there are failure modes in iOS 15 that just cannot be compensated for on our side of things no matter how creative we get with our coding.

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  • Same Guy

    I hadn’t been using *my* door for a while so disabled it in the app, and I’ve been on the iOS 15 public betas since July without an issue opening *my wife’s* door when driving the other car (neither of us uses Auto-Close, though it worked when I tested *her* door in July). Recently her phone took the iOS 15 general update, and since then *my* vehicle sensor opens her door while *her* sensor opens mine… kooky, huh? I’m on 15.2 (19C5026i) while wife is on 15.1 (19B74); patiently awaiting Apple fixes for this! :)

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  • Scott Riesebosch

    So we do have an app update coming out shortly (in beta now) that should fix the mixup of the doors. Despite iOS messing that up, we did find a way to deal with that particular bug and it is fixed in the beta app in testing now.

    But for everything else we just have to wait for Apple. I got another update from them today and in a nutshell it said "we're working on it".

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  • Same Guy

    Thanks, Scott and Team!! Yes, I tell everyone about my Tailwind and the great customer service. I even sang your praises to the Door Doctor tech who came to replace a torsion spring a while back, and he actually took notes. He was impressed!

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  • Scott Riesebosch

    I'm blushing! Thank you very much!

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  • joe

    iOS 15.1 broke my geofencing. But turning off location services on most of the apps seems to fix it. I am not sure it will work on every iOS device since I have not tested on other devices besides my iPhone. If you want to try, here is howto: Go settings->privacy->location services: turn “Always” to “Never” or “While Using” for all apps except Tailwind and maybe a few other apps like Nest which uses geofencing. The point is turn off “always” geofencing as much as possible.

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  • Tim W.

    It turns out IOS 15.1 wasn't the problem for me - I needed a new battery in my vehicle sensor and everything seems to be working fine now. The 3V CR2477 battery has a "cut-off" at 2V and will no longer work when it gets below that.

    So, maybe there's still a problem with IOS 15 for some, but for me the issue was just a low battery and not IOS software. Hope that helps some with iPhones!

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  • Marc Spunt

    Tim, I just changed my battery, before I researched more about what was going on.  So a new battery did not help me.  Still not working for me, I am hoping 15.2 will fix it all.  My arm is getting tired of hitting the button!  

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