If your Tailwind is showing offline in the app, there are a few simple steps you can take to get things working again quickly:
1) Log out of the Tailwind app and log back in. Most of the time this gets things working again.
2) Stop the app. Then restart it.
3) Unplug the Tailwind controller. Wait at least 5 seconds, and then plug it back in.
If none of the above steps have gotten you back online, please contact us at firstname.lastname@example.org and we will help you!